EV charger installation answering service
Most EV buyers calling for a home charger don't know if they need a Level 1, a Level 2, or a panel upgrade. They want a quote, a sense of cost, and a person who can walk them through it. When you can't pick up because you're already on a job, they call the next number on the list. The price-shopping call you didn't take just got booked by your competitor.
Traditional answering services don't know the difference between a 40-amp and an 80-amp circuit. Vallo is trained on your EV install business — common brands, panel capacity questions, ballpark pricing for standard installs vs. installs that need a panel upgrade. It pre-qualifies callers before booking so the assessments on your calendar are real.
Vallo asks the right qualifying questions — panel age, available capacity, charger type — and flags the calls that likely need a panel upgrade. That gives you a heads-up before the site visit. For unclear cases, it books the assessment and notes the questions to ask in person.
Vallo can give the basics — that most installs need a permit, that HOA rules vary. For specific HOA or permit complexity, it transfers to you. You stay in control of the calls that need your expertise.
Vallo starts under $100 a month. One captured Level 2 install pays for a year. With panel upgrades, the math is even better.
